- Introduction
At neatb.shop, we respect the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when using our online shopping site. By using our site, you consent to the practices described in this policy.
- Information We Collect
Personal Information: When you create an account, place an order, or contact our customer service, we may collect information such as your name, email address, shipping address, payment information, and phone number.
Non – Personal Information: We also collect non – personal information like your IP address, browser type, device information, and the pages you visit on our site. This helps us improve our services, analyze trends, and provide a better user experience.
- How We Use Your Information
Order Processing: We use your personal information to process and fulfill your orders, including shipping products, handling payments, and providing order status updates.
Customer Service: To respond to your inquiries, resolve issues, and provide support, we rely on the information you provide.
Marketing and Promotion: With your consent, we may use your email address to send you promotional offers, product updates, and newsletters. You can opt – out of these communications at any time.
Analytics and Improvement: Non – personal information is used to analyze how our site is used, identify areas for improvement, and personalize your shopping experience.
- Disclosure of Information
Third – Party Service Providers: We may share your information with third – party service providers who assist us in operating our site, such as payment processors, shipping companies, and marketing partners. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure servers, encryption technology, and access controls.
- Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage your cookie settings through your browser options.
- Your Rights
You have the right to access, correct, or delete your personal information. You can also object to the use of your information for marketing purposes. To exercise these rights, please contact us at support@neatb.shop.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our site, and the revised policy will be effective as of the date it is posted. We encourage you to review this policy periodically.